Privacy Notice

At ICICI Bank Limited, New York Branch (“ICICI-NY”) we take your privacy very seriously and take precautions to maintain it. We do not sell customer lists or individual customer information. We collect, retain and use your information only where we reasonably believe it will be useful or necessary in performing the functions of a financial institution, such as providing products and services to you. The following privacy policy applies to ICICI-NY.

Security Standards
Policies and procedures have been instituted to protect your personal financial information and to maintain the privacy of personal information relating to your relationship with ICICI-NY. These include controls, which limit access to consumer information, procedures to ensure the maintenance of accurate information and privacy covenants in third-party service and business agreements. ICICI-NY maintains up-to-date physical, electronic and procedural safeguards that comply with federal standards to guard against unauthorized access to your non-public, personal information.

Collecting Information and Information We Share
To aid ICICI-NY in keeping accurate information about your accounts and to provide you with the high standard of customer service you have come to expect, we collect non-public information about you from the following sources;
Information we receive from you on applications and other forms, such as your name, address, social security number, assets and income:
Information about your transactions and experiences with us and our affiliates, such as account balances and loan payment history; and
Information we receive from a consumer reporting agency, such as credit worthiness and credit history.
Information we receive from public sources, such as real estate records and telephone numbers.

Access to Information by our Employees
Access to your personal financial information is limited to those employees who have a legitimate business need to know the information as part of their job responsibilities. We train our employees on privacy and information security, and on their obligation to protect information.

Information We Share with Other Companies
At times, to improve the efficiency of the products and services we offer you, ICICI-NY may outsource some of its work, for instance, ordering checks, to specialists. To accomplish this, it may be necessary to disclose some or all of the information we collect about you.

In other cases, ICICI-NY may join with other financial institutions to provide you with joint products or services. Although it may be necessary for ICICI-NY to share with these other financial institutions certain information it collects about you, we will never share your account(s) or access code(s) for these purposes.

The information we provide to outside companies in either of these two circumstances will be limited to that which is necessary for them to do their job. These companies are required to keep your information secure and use it only as authorized by us.

Information Shared Between ICICI-NY and its Affiliates
ICICI-NY is made up of a number of companies called affiliates. We may share information about you with our affiliates as permitted by law. This helps us to offer you financial products and services, such as loans, deposits and investments. We may share the following types of information with our affiliates: information based on your transactions with us (for example, information that we could collect about your loan amounts and deposits with us in order to offer you a rate based on total balances) and contact information (such as your name and address); credit information received from you or others (such as information from your credit application or your employment or credit history) to evaluate your eligibility for various financial services. You may tell us not to share credit information with our affiliates or otherwise limit the information we share with affiliates by contracting us at [toll free number] or by sending us a written request, addressed to Customer Service; ICICI Bank, New York Branch, 500 Fifth Avenue, New York, NY 10110. In the event you tell us not to share credit information with our affiliates, we may still share transaction and experience information such as account balance and payment history. For purposes of this section, the term affiliate includes ICICI Securities, Inc. and such other affiliates as we may designate from time to time.

Sharing Information in Other Circumstances
As permitted or required by law, ICICI-NY may share the information it collects about you for purposes such as:
To process transactions you have requested and authorized;
To protect against fraud;
To respond to subpoenas;
To regulatory authorities and/or law enforcement officials;
To credit bureaus or others asking for credit references in accordance with ordinary and customary business practices; and
In connection with a proposed or actual sale, merger or transfer of a part of our business.

Except as noted above, ICICI-NY does not share non-public information about customers or former customers with non-affiliated third parties.

Your Opt-Out Rights
Under the law, you are permitted to opt-out of: (1) our sharing of non-transactional information about you with our affiliates under the federal Fair Credit Reporting Act; and (2) our sharing information about you with non-affiliated companies and persons other than those to whom we have outsourced specialized services and those with whom we have joint marketing agreements. However, since we do not currently share such information, no opt-out action is necessary or provided. Should our policy change, you will be notified and given an opportunity to opt-out.

Our Website
When you visit our website at www.icicibankusa.com, ICICI-NY wants you to feel secure that we are respecting your privacy. The only private information we have about you is the information you choose to give us (such as providing feedback or completing a form). We do not release that information to others without notifying you and getting your consent.

Children’s Information
ICICI-NY makes every effort to comply with the Children’s Online Privacy Protection Act. We do not knowingly collect or retain personally identifiable information from customers under the age of 13.

E-mail
E-mails sent to us that are general in nature, as well as our responses, are not secure.

How to Contact Us
If you would like additional information or have any questions regarding ICICI-NY’s privacy policy, please telephone us at 1-646-827-8450 or send us an e-mail at smeusa@icicibank.com. You may also write us at ICICI Bank Limited, New York Branch, 500, 5th Avenue, New York City, NY 10110. Please stop by our branch and discuss your questions with our staff.

Former Customers
This privacy policy applies to current and former customers.

Special Notices to Residents of Certain States
Customers resident in certain states, including California and Vermont, may receive additional information with respect to requirements imposed by those states.

Right to Cancel the Agreement
You have the right to close your account. To do so, please submit your request in writing or by calling our Customer Contact Centre. We will remit the available balance in the account immediately; interest earned/owing to you will be paid out at the end of the month.

In case ICICI Bank New York Branch closes your account, we will provide reasonable notice to you. We may cancel this Agreement and refuse to provide any services without notice. In all cases, you still must fulfill all of your obligations under this Agreement. You are not relieved of your obligations until all amounts owed to us have been paid in full. This includes any interest, service charges or costs.