At ICICI Bank Ltd, New York Branch, the health and safety of our customers and communities is our top priority. We recognize the concern and uncertainty you and your loved ones may be experiencing surrounding COVID-19 (coronavirus) and we are committed to the well-being of our customers and communities in this and all situations.

We strongly encourage you to continue sending in all transaction requests via usaccountmanager@icicibank.com or e-fax 1-646 358 4521. The Branch will make every attempt to process requests received electronically in a timely manner, but due to circumstances beyond our control, there may be delays. Transaction requests / checks/ trade documents sent via post/courier may be delayed, due to conditions beyond our control.  

Should you find yourself in need of assistance, please contact your Relationship Manager via email/phone.

As always, the well-being, health, and safety of our customers and our communities is our primary concern. We continue to monitor this situation and are here to assist you as needed.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.

Sincerely,

ICICI Bank Limited, New York Branch